The examination of the damaged vehicle confirms the following details on the compiled report:
This outlines the dates of instruction the dates and times of the examination together with the location. This section also details our reference number, the insured’s details, any relevant claims details and VAT status.
This section includes all aspects of the vehicle relevant to providing an accurate valuation e.g. the make, model, mileage, year, general pre accident condition and extras, etc. This section also details the current status of the vehicle i.e. if it is mobile and legal.
Vehicles are valued using industry recognised guides such as Glass's Guide (www.glass.co.uk) and local dealer/market knowledge and research.
This section presents the reader with a digital image of the damage as seen by the engineer at the time of his inspection. The digital image indicates the severity of the impact and the overall angle of impact. Further images are usually available upon request.
Overview- Vehicle Status/Repair Costs/Salvage and Pre Accident Value
Certain information is critical to the claims process. The report has been specifically designed to highlight this information.
An overview of the status of the vehicle; whether it is repairable or a total loss is indicated, in bold, in the top right hand corner of the report.
The pre-accident value, salvage value and the repair costs (reserve) are detailed in the right hand centre of the report in highlighted boxes.
The centre section of the report details the breakdown of the costs involved in repair. For example, the repairer details, the time required, labour costs, parts costs, paint costs, recovery and storage etc.
All our repair times and figures are calculated using data from The Motor Insurance Repair Research Centre at Thatcham - www.thatcham.org
A comprehensive list of the damaged items, needing to be replaced and the repairs required to ensure a full and safe repair by an approved repairer can be found in the lower section of the report.
The general remarks section details any additional information that the principal needs to know prior to progressing any claim. This includes car hire information, extraordinary recovery and storage charges and any other relevant information to the claim.
Supplementary damage is always dealt with within 24 hours.
The flexibility of our reports means that bespoke reports or information can be included, at no additional cost, to suit individual needs. These reports can be sent via all media including E-mail, fax and / or post. If a case is extremely urgent figures can be relayed either by email or by phone prior to the preparation of the report.
An example report can be viewed here.
At all times our principals are updated as to the progress of cases.
For further information or to discuss your case contact our offices on tel 01922 610001 or email: email@example.com